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Refund Policy

Thank you for shopping at hiamup.com

If you are not entirely satisfied with your purchase, we're here to help.

Returns

Returns must be sent within 14 days upon receipt of an item. For an item to be eligible for a return, it will have to have been unopened and in the same condition it was received. Additionally, you must have a receipt or a proof of purchase.

Refunds

Once your item has been received, we will inspect it and notify you that it has been received. You will be notified about the status of the refund after the item has been inspected.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies

Shipping

You will be responsible for paying for your own shipping costs for returning an item. Shipping costs are nonrefundable.

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